Why use managed security services?
Home >> Why use Managed Security Services
You may be aware that
managed security services are now hugely popular with businesses of all sizes,
especially SMBs. You not, however, understand why they are so very popular.
With that in mind, here is a quick rundown of some of the benefits of managed
You can effectively manage risk and ensure compliance
In today’s world, this
benefit probably ranks above all others. Many SMBs need to comply with certain
compliance programs (e.g. HIPAA, PCI/DSS, GDPR…). Even if they don’t, the fact
is that a data breach could have horrendous implications for any company of any
size, even if their non-regulated (Yahoo! Is currently looking at a settlement
of over $100M just for the U.S., although that was for a series of data
breaches). Then, of course, there is the issue of bad publicity.
You get cost-effective access to top-level security expertise
The average SMB cannot
afford to employ a significant number of top-level IT professionals with
breadth and depth of expertise. Even if they could, they would probably
struggle to recruit such a team, since there would probably not be enough work
for them to do on a regular basis and people who have put significant effort
into developing their skills do not usually want to sit back bored while they
The obvious solution is to
buy in these skills as and when they’re needed, but this brings its own set of
problems. First of all you have to find a suitable person and then you need to
get them up to speed with how your business works and you may have to do all of
that under massive time pressure due to ongoing security threats or, even
worse, an actual attack.
Opting for managed security
services means you get ongoing support (which reduces the likelihood of you
coming under attack), plus guaranteed access to top-level expertise if you need
it, plus these experts will be familiar with your business.
Strong emphasis on prevention rather than detection
Crime shows may make for
good TV, but in reality, being threatened by criminals of any sort is usually a
miserable experience most people vastly prefer to avoid. The best way to avoid
it is to put up solid defenses and monitor them effectively. This second point
is massively important. The best defenses in the world (both physical and
digital) still need to be monitored by humans, otherwise attackers will just
keep going until eventually they find a way through them. It may take a while
but they will generally get there in the end.
You get effective management of security assets
One of the many challenges
facing in-house IT teams is the need to work out what resources they need to
buy and how to deploy them effectively. Get this wrong and you can end up with
the equivalent of a defensive shield which is full of holes. What you actually
need are security products which all holistically integrate to provide a really
robust defense against even the strongest attack.
What’s more, you need to
monitor those tools effectively to make the most of the security insights they
can offer your organization. In particular, you need to pay close attention to
the logs generated by security software. These can be massively useful, but
only if you have the time and knowledge to read them effectively and many SMBs
have neither. By contrast, managed security services providers can translate
these logs into language everyone can understand and explain what they mean in
You can get guidance on what to expect over the future
Managed security services
providers are people who are right at the forefront of cybersecurity. Although
they are obviously in competition with each other for clients, they do work
cooperatively on issues which impact everyone, such as detecting emerging
trends and working out what needs to be done about them.
MSSPs will be on top of
issues long before they hit the mainstream media. For example, ransomware has
been around for a few years now, but it’s really only come to widespread public
attention in the last year as a result of major attacks on major U.S.
organizations including cities.
You can relieve the burden on your in-house IT team and free them up for value-add tasks
Although the smallest SMBs are likely to outsource all of their IT needs, many SMBs like to combine in-house IT staff with managed IT services in general and managed security services in particular. The managed services partner(s) can lift the burden from your regular IT team and free them up for value-add tasks. This can reduce their stress, increase their job satisfaction and improve your recruitment and retention.
Managed IT Services definition