Managed Service Provider Definition
Many small to medium-sized businesses (SMBs) lack enough IT resources for them to internally manage their own network infrastructure. To ensure a healthy and smoothly running IT environment, they typically outsource network management and monitoring to a Managed Service Provider (MSP). Here, we will tackle what is an MSP and how it benefits businesses.
Managed Service Provider Definition: What it is All About
An MSP is a third-party institution that an MSB hires to help them manage their network infrastructure. The typical main purpose of outsourcing IT systems management to an MSP is so that a business will have access to a reliable IT staff that can provide them with proactive management solutions for all devices being used in their day-to-day operations. An MSP also monitors the status of client computers and quickly troubleshoot IT problems when something goes wrong.
With the core importance of your IT infrastructure to your day-to-day business operations, seeking out outside assistance from an MSP should be considered. Here are some of the key benefits you can experience when you hire an MSP:
Managed Service Provider Definition: Its Benefits to SMBs
Managed Service Provider Definition: Benefit No. 1: Access to IT Experts and Latest Tech
By hiring an MSP, a highly qualified team of IT experts will manage and monitor your IT network infrastructure. They will constantly keep your network healthy and guarantee that it regularly receives patches that will improve your company’s endpoint security.
Also, due to MSPs having enough IT resources, they can quickly implement new technology on their services. By using innovative solutions, they can provide their clients with enterprise-grade managed IT services that are aligned with current industry standards.
Managed Service Provider Definition: Benefit No. 2: Cost Savings
Hiring competent internal IT system administrators can be a challenge for SMBs. Internally managing your IT infrastructure will not only increase labor costs, but it will also cause you to spend on other operating expenditures such as staff training, equipment investment, and other additional cost that can be very expensive. An MSP allows you to cut all these costs and will just offer you a fixed recurring service rate to manage your IT infrastructure.
Managed Service Provider Definition: Benefit No. 3: Proactive Support and Quick Response Tim
Well-trained IT representatives from your MSP are constantly monitoring your IT environment. This enables them to more quickly respond in case of a performance drop or system failure i. MSPs have enough IT resources to troubleshoot issues remotely or send an IT technician to your location to physically fix the issue.
But their services are not only limited to network managed and troubleshooting. MSP also set up proactive strategies that will keep your IT environment protected from security threats that can cause network downtimes and compromise sensitive business data.
Managed Service Provider Definition: Benefit No. 4: Disaster Recovery and Business Continuity
When you hire an MSP, you will have access to their efficient disaster recovery solutions that will backup all your data in a secure remote data center. This allows your business to more easily recover and maintain business continuity after suffering a calamity or data loss.
Managed Service Provider Definition: Pricing Models
MSPs typically offers different pricing models that allows businesses choose a payment scheme that they will be most comfortable with and will best meet their individual IT requirements. Here are some of the common pricing models offered by an MSP.
Managed Service Provider Definition: Pricing Model No. 1: Per-User Pricing
In per-user pricing model, businesses are required to pay a fixed rate based on the number of their users. This is ideal for businesses that have employees who use multiple devices
Managed Service Provider Definition: Pricing Model No. 1: Per-Device Pricing
Under this model, clients need to pay a flat fee for each device that the MSP will support. In per-device pricing, the cost of service also vary depending on the type of device ( e.g. computer, server, etc.). However, with per-device pricing, your billing can see a significant growth as the number of devices connected to your IT environment increases.
Managed Service Provider Definition: Pricing Model No. 1: All-Inclusive Pricing
With the all-inclusive pricing model, you will only need to pay a flat fee for all the IT infrastructure support and network management services that your chosen MSP offer.
Managed Service Provider Definition: Conclusion
With all the possible benefits of hiring an MSP to manage your IT infrastructure, you will not just guarantee that your systems are being monitored by highly qualified IT experts, but it also allows you to focus on business core needs and competencies. With the burden of internally managing your entire IT environment out of your hands, you can now put your attention in maintaining the development and stability of your growing business.
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