How to find the right managed IT services partner in West Sacramento
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Get the right managed IT services partner on board and you can have your IT infrastructure running smoothly without any effort on your part. You can also get expertise and guidance on how best to develop your systems and deploy technology so that it really works for your organization.
In fact, a good managed IT services partner can essentially function as an information CIO for your organization and can offer the same level of value. With that in mind, here are some tips on how to find the right managed IT services partner in West Sacramento.
Start by putting your IT infrastructure in order
If you’re looking for a managed IT service partner to sort out problems with your existing IT infrastructure, then you’re looking in the wrong place. Any managed IT services company will expect your services to be in a decent state of health before they take them on. You may even need to upgrade them to meet their standard. If you’re struggling to do this, then what you need is an IT support partner in West Sacramento.
Define your needs and wants
Full-service managed IT services companies can generally do just about anything from the basic housekeeping tasks your internal IT team struggles to find time to do to managing everything involved with the day-to-day running of your IT infrastructure. It’s up to you to decide how much help you need and whether or not there is budget for anything extra you might like.
When considering the second point, remember that managed IT services partners offer fixed fees for predictable services, in other words, regular care and maintenance. Project work and/or break/fix work is either passed on to their customer or to another company working on behalf of the customer (e.g. an IT support company) or charged extra.
Although projects should be predictable and a good managed IT services provider will do everything they can to minimize break/fix issues, you have to work on the assumption that they will pop up from time to time and budget accordingly. Given that, in principle, you could have unlimited liability, you may wish to look at using a combination of sinking funds and insurance to make sure you are protected.
Decide if you want a generalist or specialist(s)
Managed IT services is now such a huge industry that even some of its subniches now have their own subniches. Full-service managed IT services companies are companies that cover all the main services most companies want (and quite possibly some extra). There are also specialist companies that focus on one area of managed IT services, such as managed IT security. In fact, there are now even companies that focus on even more specific subniches such as managed endpoint security.
For many SMBs, the most convenient solution will be to use a full-service managed IT services partner. If you have a strong, in-house IT team, you may want to look at one of the specialist companies to take over that particular area or if you’re on the larger side of the SMB spectrum, you might consider splitting your business between different providers, for example have a full-service managed IT services partner do most of the work, but hand anything security-related over to a specialist.
It is, however, important to note that any reputable IT managed service partner in West Sacramento will only offer a service they are confident they can provide to a high standard, so even if an IT managed services company does not explicitly specialize in managed IT security, if it’s on their list of services, you should be able to trust them with it.
Develop a way to score proposals fairly
Although you will, presumably, send everyone the same request for proposal, each company will address your request a little differently because that’s just human nature. You will therefore need to agree a methodology for scoring each of the proposals fairly and consistently. This means that in addition to being clear about your goals, you also need to be clear about your priorities. In particular, you’re going to need to think about how much you value low-cost as compared to other options such as speed of service.
Remember, however, that while this analysis is hugely important, it is not, quite, the end of the story. You need to be confident that you can work comfortably with a managed IT service provider and be treated as a valued customer rather than just a number. Because of this, you should make sure to have a meeting with a company representative, ideally in person, before you take any final decision on which IT services partner in West Sacramento is the right one for you.
If you’d like to speak to a reputable managed IT services company in West Sacramento, please click here now to contact Aperio.IT.
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