Definition of Managed Services
For businesses, managed services are the paid technical tasks that they outsource to a managed service provider (MSP). By hiring an MSP, their team of IT specialists will manage, monitor, and operate your IT environment on your behalf.
MSPs offer various types of managed services. This allows businesses to get and pay only the IT services they need. Here are some of them:
Definition of Managed Services: 3 Common Types
Definition of Managed Services | Type No. 1: Managed Network Infrastructure
In this managed service type., IT systems management and monitoring will be passed to your provider. An MSP will provide your IT systems with 24/7 network administration. Using their up-to-date technologies, MSPs will keep your network healthy. They will install necessary updates, patches, and configurations quickly after they become available. With this, network downtimes, technical glitches, and tech-related issues can be prevented.
Definition of Managed Services | Type No. 2: Managed Network Security
With this managed service type, MSPs will set up an extensive network protection plan for your IT environment. They will also provide you with necessary virus monitoring, security updates and other security practices. All these ensure that your IT systems remain protected from all emerging cybersecurity threats.
With rigid network security, you can prevent unauthorized access or data breaches to occur. This way, you are guaranteed that all your IT systems are safe from threats that may cause sensitive business data to become compromised.
Definition of Managed Services | Type No. 3: Backup and Disaster Recovery
In this managed service type, an MSP will set up proactive data backup strategies. This will keep your data in a secure and well-maintained database. With a backup copy of all your data, you can mitigate the risks of losing valuable business files and information.
In case of data loss, you will be able to use the backup copies to retrieve lost data. With this, your business can quickly return back to normal daily operations after a certain disaster.
To better understand the importance of managed services to businesses, here are some of its key benefits:
Definition of Managed Services: Its Benefits to Your Business Operations
Definition of Managed Services | Benefit No. 1: 24/7 IT Support and Monitoring
Hiring an MSP will allow you to experience 24/7 IT support and monitoring. A team of IT specialists from your MSP will watch over your network in different shifts. This guarantees you that a qualified IT staff is always monitoring your network.
With 24/7 monitoring, an MSP will guarantee you fast response time when an IT issue is detected. MSPs even have IT resources that enable them to troubleshoot issues from a remote location. This allows them to more quickly fix issues, even without physically checking the affected device.
Definition of Managed Services | Benefit No. 2: Cutting-Edge Technology
One top benefit of hiring an MSP is the tools and solution that they use. MSPs quickly integrate to their systems the newest technologies available. They also ensure that all of these technologies are well-tested and meet current IT industry standards. With leading-edge tools and solutions, MSP will be able to provide managed services that can effectively keep up with the growing needs of your business IT network.
Definition of Managed Services | Benefit No. 3: Experienced IT Staff
Aside from up-to-date technologies, MSPs also provide you access to a resilient team of experienced IT specialists. These IT staff are provided with regular in-depth technical training about industry best-managed service processes and strategies. This enables MSP to provide excellent IT services that consistently meet your growing IT requirements.
Definition of Managed Services | Benefit No. 4: Controlled IT Costs
Hiring an MSP allows your business to reduce the costs that you will allot for IT systems management. By relying to the services of an MSP, you can eliminate the need of integrating new network management tools and solutions. Your provider will use their own technologies to administer your IT network infrastructure.
Relying on the services of an MSP also eliminates the need of in-house IT admin and technicians. This helps your business save labor costs, employee benefits, staff training, and other extra costs of hiring an in-house IT team.
Definition of Managed Services: Conclusion
Knowing the definition of managed services will allow you to distinguish how your business will benefit when you outsource complex IT functions. MSPs guarantee that only reliable IT specialists will watch over your business IT network. This gives you an opportunity to focus more on the core business functions and let your provider deal with all your IT requirements.