How to choose a reliable data recovery service in Sacramento CA
The majority of the world’s digital data is
probably stored on hard drives. These days most of those hard drives are likely
to be in cloud servers and they should be continually backed up – but accidents
happen. That’s why there are data recovery services in Sacramento CA. The key
point is to choose a good one, which is to say a reliable one. Here is a guide
First of all, be clear about what kind of data recovery you mean
Some of the companies advertising data
recovery services in Sacramento CA are actually companies which store your data
safely so that it can be recovered any time it is needed. These companies will
typically offer one or both of cloud data storage and offline storage. Some of these
companies may also be able to recover data from hard drives, but this is a
completely different service, so you’d need to check.
sure you clarify any special requirements
Although all hard drives may look pretty
similar on the outside, there are huge differences between them on the inside.
In particular, solid-state (SSD) drives and Mac hard drives (which may also be
SSD drives) need very different treatment from standard hard disk drives. If
you need data recovered from either of those, it’s a good idea to check
specifically that a data recovery service has experience handling them. This
can save you the frustration of having a disk returned because the data
recovery service doesn’t know what to do with it (or the even worse frustration
of them trying to recover data and actually making the problem worse).
that the data recovery service has a data recovery lab in Sacramento CA
Data recovery labs are hard to staff and expensive to set up and maintain. This means that even the biggest data recovery services are only likely to have a small number of actual labs. If you see a company advertising multiple data recovery centers, you can probably take it as read that the vast majority of these are actually customer-service points.
They may (or may not) run some initial
diagnostic tests on your hard disk and they may (or may not) be able to
undertake some basic recovery work but if they are, that will be it. Basically,
at most they’ll do what a reasonably IT-competent person could have done
themselves with off-the-shelf software. If that doesn’t work, they’ll send the
hard drive on to a proper data recovery lab, you want to know where that lab is
The key point to note is that the further
your hard drive has to travel, the more vulnerable it is to damage and theft.
What’s more, your contract of service probably says that any dispute would be
handled under the law and by the courts of the data recovery services’ main
business location, which could be very inconvenient for you.
that their lab meets all relevant standards
In addition to meeting high standards of
security, both physical and network, data recovery labs have to be run to a
very high standard of hygiene. As a minimum they should be certified to ISO 5
Cleanroom standards (some even certify to ISO 4 Cleanroom). This is hugely
important as the minutest speck of dust on the inside of a hard drive could
damage it beyond all repair, literally. This need for absolute cleanliness is
one of the reasons why it is so expensive to set up and maintain data recovery
labs (the need to recruit and retain staff being another).
the process they will use
What you would like to hear is that the
company will provide you with a free, no-obligation diagnosis and quote of what
they will charge if they can recover your data. While it is entirely common
data recovery services to offer different fees depending on the speed of
service, they should only charge you anything if they can recover your data to
the extent they say they can.
This last point is hugely important not just
from the perspective of limiting your potential financial liability, but also
from the perspective of encouraging data recovery service to admit when a
problem is beyond their capabilities. In data recovery, your first shot is
almost always your best shot, which means you don’t want to waste it. This is
one situation where you don’t want someone to “have a go” and see if they get
lucky, not even if they do it at their own financial risk.
Last but by no means least, you want to
clarify how they will return your data to you and check that they will keep a
copy of it until you have confirmed safe receipt.
If you’d like to speak to a reliable data recovery service in Sacramento CA, please click here now to contact Aperio.IT.