Cheap VoIP Service Elk Grove

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Finding a cheap VoIP service in Elk Grove

Businesses, especially SMBs, do not just implement technology for the sake of it. They implement it because it offers a business benefit. VoIP can offer many benefits. Its headline attraction, however, remains access to attractive calling rates. With that in mind, here is a quick guide to finding a cheap VoIP service in Elk Grove.

Cheap VoIP Service Elk Grove

Work out who needs access to a phone and what calling services they need

Switching to VoIP means getting rid of your old telephone infrastructure. This means that you are freed from the constraints of working with what you already have and can focus on delivering what your staff needs and wants now and heading into the immediate future. In all likelihood, what most staff will need and want is essentially what they have now, possibly with a few enhancements. You’ll only know for sure, however, if you check so it’s highly advisable to survey your staff (at all levels) and get their feedback.

Consider adding non-essential services if they can reduce costs

If you aim to pare back costs as much as possible, then you generally need to pare back your initial VoIP implementation as far as possible. This keeps the initial project as quick and simple as it can be and minimizes your upfront costs. Once you have recouped the implementation costs and are enjoying the cost savings, you can then decide whether or not to build on what you have already developed.

That said, it makes sense to consider implementing some value-add VoIP services if they can clearly contribute to lower costs. For example, conference-calling and video-calling may both be justified if they can help to reduce the need for business travel. The key point to remember, however, is that any value-add service should only find a place in your implementation if it contributes to your bottom line.

Decide if you still need a fax service

If you do then it makes sense to switch to Fax over IP. This is now reliable and secure enough even for regulated industries. It’s also cheaper, more convenient, and more space-efficient than regular faxes. Most VoIP service vendors will also support Fax over IP. If you want to work with one which doesn’t you can plug the gap by looking for a vendor who specializes in Fax over IP.

Set out your minimum service standards

Once you know what VoIP services you will need, you can set out your minimum service standards for them. These should include not just technical standards but also standards for security and compliance. Remember that calls will almost always include some personal data (for example the names of the parties) and hence will generally be subject to data protection laws and regulations. There are added requirements for call-recording and for the storage of calls.

For completeness, even if you are not planning on implementing call-recording at the moment (or, indeed, at all), it may be wise to use a VoIP service vendor who can support it. It’s fast becoming a necessity and even when it isn’t, you may well find that there comes a point when the security (and quality-monitoring) benefits justify its use.

Calculate your traffic volume

As a minimum, you need to be able to accommodate your peak traffic volumes. Ideally, you will look for usage patterns to see if there is scope for further economies. For example, if you know that your usage has clear peaks and troughs, you might want to see if there are opportunities to ramp up your bandwidth during the peaks and scale it back during the troughs. You’re also going to need to decide if you’re going to organize the necessary bandwidth separately to a VoIP service contract or if you want your VoIP service vendor to manage your hosting.

Work out what equipment you need and how you will pay for it

If you aim to keep costs as low as possible, then you generally want to build your implementation around softphones. These are provided by VoIP service vendors and are usually free (or very affordable). You will, however, generally need headsets for them so keep this in mind when setting your budget.

Whether or not you need any other equipment will usually depend on what specific VoIP services you plan to implement. For example, if you want to implement conference-calling, it is often helpful to have speakerphones. If you want video-calling, you will need cameras. You will need to decide whether you are going to source this equipment independently or whether you want it bundled as part of a VoIP service contract.

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