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Embrace Cloud Computing
Mar 9th, 2015 by aperio

Whether you like it or not, Cloud computing is here to stay. For many businesses, both big and small, it is making us all more connected and improving office procedures and upping our collective productivity. Whilst the early days of cloud computing may have been all about security, the latest vibe is how it is pushing business forward and, in the process, saving a good deal of money on IT support.

There’s no doubt that this growth has been supported by our increasing use of a number of portable devices such as smartphones and tablets. That means your cloud desktop is now a thing that operates on the move, travelling with you across the world, keeping you in contact with the office, business associates, and consumers whether it’s at home in Brighton or 5am in Beijing.

In short, we are no longer tied to one PC at a desk but can network and develop and collaborate anytime and anywhere we wish. For those of you who remember the humble floppy disk, we’ve come a long way in the last twenty years or so. Cloud hosting has grown for both consumers and businesses and, for many of us, has become part of our daily online lives – we save photos, post messages, swap data and provide solutions at much greater speed than we ever have before.

Benefits of a Cloud Service for SMEs

For small and medium sized businesses, having a cloud desktop is one of the most practical operational decisions that can be taken. It’s cheaper and more flexible than investing in onsite hardware without the capital expenditure and therefore a more eco-friendly way of operating. Disaster management, an important component for many businesses nowadays, is also taken care of because all data is held safely away from the business which means it can be easily recovered if something terrible happens to the office environment or equipment such as mobile phones.

The rise in cloud subscription platforms also gives many businesses access to feature rich products that would be more costly if they were installed separately. That means employees can have access to a wide variety of software for just a set monthly fee that doesn’t break the bank and can be adjusted depending on individual needs. Finally, one of the main advantages of a cloud desktop is that it allows for a greater degree of collaboration with users able to work with each other whilst outside the office.

With the enhanced security that comes with cloud services nowadays, SMEs get all the power they need from their operating platform at a fraction of what it would cost them back in the old days.

Moving to a system like the M2 Cloud gives businesses all the flexibility and security, as well as useful tools such as Microsoft Office 365, which dramatically improves connectivity and productivity. Provisions can be tailored to individual businesses which means they don’t end up with programs that have little operational value and only pay for what they really need.

Mac finally gets a face lift for its Office 365
Mar 6th, 2015 by aperio

Five years after rolling out Office 2011 for Mac, Microsoft has made a first public preview of its successor, Office 2016 for Mac, available to testers for download.

Microsoft already has updated OneNote and Outlook (available in limited preview form) available for the Mac. On Thursday, the company is delivering refreshed public previews of those two apps in addition to the first public previews of the 2016 versions of Word, Excel and PowerPoint, and is making all five apps available to anyone running Yosemite (Mac OS 10.10).

The Office for Mac 2016 preview is available for download from Microsoft’s Office.com preview site, and can be run alongside Office for Mac 2011.

Microsoft plans to deliver regular updates to the preview, and will let testers know via a notification from the Office for Mac Auto-Update tool. Every new preview build will expire roughly 60 days after it’s posted. The final preview build will continue to function for roughly a month after Office 2016 for Mac becomes generally available, sometime this summer, officials said. That’s likely to be several months ahead of the Office 2016 for Windows release in the second half of 2015. Officials said they’d have more news to share soon about opening up the Office 2016 for Windows suite publicly. (The Windows version has been in private testing for several months.)

Microsoft’s goal with Office 2016 for Mac is to make it look and feel more like Office for Windows (and other Office suite flavors), while not losing the styling that makes the suite feel like it’s built for Mac OS X, said Eric Wilfrid, director of Office product marketing.

The updated Mac suite includes a newly designed Ribbon that’s similar in formatting and organization to the Office for Windows Ribbon. The suite includes full support for retina displays and is built to be “cloud connected,” so it’s tightly integrated with OneDrive, OneDrive for Business, SharePoint and Office 365.

Office 2016 for Mac allows users to access files across all their devices running Office by signing in with their Office sign-in credentials. This way, a user could start writing a document on Office for Android, access it later on Office 2016 for Mac and then finish it on Office for iPad, while always having access to the most up-to-date version.

In the new version of Word 2016 for Mac, Microsoft has added threaded comments to improve coauthoring. In Excel, there’s now support for the same keyboard shortcuts as Office for Windows users have. The PowerPoint 2016 for Mac update adds the same presenter view as is available in PowerPoint for iOS.

So far, as is the case with the Office 2016 for Windows private preview, new features and functionality seem rather limited for the next version of Office for Mac. So what took Microsoft so long to bring the coming version to market?

Wilfrid said that Microsoft shifted gears after rolling out Office 365 and decided to focus on Office 365 and prioritize some of the new Office mobile releases, such as Office for iOS.

Office’s focus is now on cloud connectivity, he said, noting that anyone who has a current Office 365 subscription with support for downloadable versions of the Office suite apps will get Office 2016 for Mac as soon as it is released for no additional cost. Microsoft is not yet releasing Office 2016 for Mac pricing for those who don’t have an Office 365 subscription.

This story originally posted as “Microsoft delivers first public preview of Office 2016 for Mac” at ZDNet.

Office 365 Sets You Free
Mar 3rd, 2015 by aperio

Microsoft Office 365, a cloud-based productivity service hosted by Microsoft and managed by Aperio IT, provides anywhere access to your familiar Office applications, email, calendar, HD video conferencing, and most up-to-date documents across your devices—all for one predictable fee. With Office 365 your organization can take advantage of the latest Office client and enterprise-ready tools on virtually any device—from laptops to tablets to smartphones—without having to upgrade your organizations servers. With a financially-backed 99.9% uptime guarantee, best-in-class virus and malware protection, automatic backup and server patches, and geo-redundant data centers, Office 365 delivers business continuity that’s easy to set up and manage and doesn’t require upfront server costs. With Office 365 you get the best value to fit your changing needs as you grow your business.

Visit https://aperio-it.com/office365-it/ to sign up for a free demo today.

SMAC that Social, Mobile, Analytics and Cloud up
Feb 20th, 2015 by aperio

Keeping up with the demands of technology is no small task. It is 2015 and there are the expected slew of predictions as to where technology is going this year. So which trends do you need to worry about and which are just predictions that might never happen? After all the money is tight and you need to spend the dollars where the greatest benefit to your company will be produced.

We looked at three major announcements produced at the end of last year and summarized the findings for you. They are from Accenture and Gartner (references at foot of this article). Looking at all three learned pronouncements there is a great deal of commonality: Digitalization, Personalized Experiences, Internet of Things, Platform Companies, Big Data and Changing the Workforce to deal with the new IT environment.

Get Ready for the Totally Digitalized World
The buzz word for 2015 is surely going to be SMAC – social, mobile, analytics and cloud. These are the four areas that will need your full focus as we head through 2015 and plan for the next few years.

A quick look around shopping centers, coffee bars and restaurants will show you thousands of peoples glued to tablets and cell phones. People are even starting to wear new technology on their wrists, such as smart watches and fitness bands. Google Glasses initially failed to take off, but they will be back in some format. People are communicating, posting, emailing and shopping via smaller, mobile screens. An envious look at the big four: Google, Amazon, Facebook and Twitter quickly demonstrates that mobile computing, shopping and social media is prevalent and profitable. Oh those lovely “P” words!

The rise of mobile computing means that people want their stuff at their fingertips. Unfortunately that stuff, be it film, photo or song means large files. Fortunately cloud computing is becoming sophisticated enough to deal with these large files and deliver them to where people need their data.

Gartner believes that the combination of mobile and cloud computing will lead to intelligent apps that can use storage efficiently, lowering bandwidth demands and allowing simultaneous usage on multiple devices. They believe that computing will need to move from static models to take advantage of the rich APIs that cloud computing provides.

The consequence of far more activity is that much more data is being produced. Called Big Data, this mass and it is a large mass, of data is what many CIOs are struggling to make sense of in the hope of obtaining a marketing advantage over their rivals.

The Internet of Me
Accenture have coined the phrase “The Internet of Me” to explain that everyone is now looking for a personal experience online. Social media and shopping is changing and people are now demanding the same personal interaction that they used to enjoy down at the shopping mall or in the coffee shop with their friends. The company that can individually personalize a person’s interaction with them will win that customer’s loyalty and dollars.

Gartner pointed out that there will be a rise in wearable technology as well as a saturation of mobile technology. Pretty soon computing will be everywhere. They suggested that rather than concentrate on the technology being used, companies should concentrate on the user’s experience. In this they agree with Accenture – how the customer personally interacts with a company is far more important that what device they use. Gartner points out that alongside this new personalized experience there will need to be enhanced, context aware security.

Climb on a Platform or Better Still Build the Platform
Accenture are championing a platform strategy as the future of commerce. The likes Amazon started it with it Amazon Market Place, Apple with iTunes and Etsy with its market place. Now other well known blue chip companies are following suit.

The rise of social, mobile and cloud technology is driving this business strategy forward and the fourth part of SMAC, the analytics is finding markets, testing products and rewarding customers. The cloud encourages easy content production and its availability to potential customers worldwide. Social media connects these people and mobile technology makes it all viable, attractive and rapid to create, market and execute a sale.

Gartner calls it Web-Scale IT and believe that more companies will start thinking and operating like Amazon, Google and Facebook. They believe that this will start with the merging of Development and Operations (called DevOps) will start the move to large scale, web based operations.

Everything is Joining Together Now
The Internet of Things (IoT): large groups of objects that are connected over the internet with a unique identifier thus enabling them to communicate with each other without human interference, is growing. Gartner believe that this will be core for product sales and operational processes and companies need to focus on this technology and that the IoT is the driving force of the digital economy.

Growing the Digital Ecosystem
Gartner believes that the digital economy is made up of digital businesses that blend the physical worlds with our digital world and that this will eventually change how businesses work and interact with their customers, suppliers and developers.

In 2014 Accenture wanted companies to use technology as a driving force for growth. In 2015 they are urging companies to digitalize by tapping into their customers, their suppliers, data sources and alliance partners digitally. For the brave there is also the option of including things into this digital ecosystem. They believe that the future power brokers of industry will place themselves at the center of a digital ecosystem in the same way that Google is the power behind internet marketing and Amazon at the core of internet shopping. Their belief is that these new powerbrokers, who will grow exponentially, will be able to create markets as opposed to have to find and develop existing markets.

Stop Drowning in Data
The Internet of Things and rapid uptake of mobile technology, social media and cloud computing means that there is an incredible amount of information fed back to any organization. Any interaction whether research, social, entertainment or purchasing leaves a digital trail. Smart marketers have always known that this data can provide information that can be used to identify markets and buying signals. Unfortunately these data has now been coined as Big Data and companies are now drowning in data and information. Fortunately other companies are springing up with analytical tools and software intelligence systems to dig deep into this Big Data and pull out the required information.

Accenture believe that taming this data by using correct analytical methods will allow a company to make innovative decisions through out the company. Gartner states that rather than Big Data being important it is the questions that are asked of the data and the answers produced that should be the focus of the CIO and company strategists.

Smart machines reacting to people
Gartner believe that once companies conquer the analytics of Big Data and the personal interface that this will path the way to smart machines that will interact with the human being, learn what is needed and react accordingly. Some might see this as a nightmare, others a logical step forward. Whatever your view, the company that leads the way will be as ground breaking as Google, Amazon and Facebook combined.

Take a Hard Look at Your Current IT Workforce
Accenture believe that very soon the entire CIOs will be digitalized and that human beings and intelligent technology will need to collaborate and find a way to work alongside each other.

Gartner surveyed 2,800 CIOs (Chief Information Officer) of 84 countries which showed that most were aware of what was needed to succeed in this brave new world, 75% citing a need to change their leadership style. There is a definite rise of the role of a DIO (Digital Information Officer) and many more CIOs are reporting directly to the CEO (Chief Operating Officer) showing a rise in the prominence of IT within a company.

Gartner do highlight two potential problem areas: lack of portfolio management abilities and inefficient risk management. The ability to manage projects and activities over a wide range of platforms and processes will become more important as the digital world evolves. Changes always bring risk and the correct management and mitigation of this risk will be key to profitability and growth.

Other trend forecasters have cited the need for the internet marketing functions to merge with the digital marketing functions, leading to a better customer experience and gaining more profitable potential markets.

Other Interesting Trends
Gartner believes that the rise of cheaper 3D printing will lead to major changes in some fields such as medical and some manufacturing, changing the way they produce their goods.

Lastly Gartner believes that security will obviously remain important but the rapid emergence of a totally digital experience means that it should not impede progress. This means that 100% will no longer be possible, leading to the rise of more sophisticated risk assessment and mitigation systems.

There Could be Trouble Ahead
The sheer scale and rapidity of changes that are predicted for 2015 combined with the complexity of micro managing personalized experiences means that many small and mid-sized companies are outsourcing their CIO functions to specialized companies that know how to deal with these factors. Larger companies with larger budgets are also seeking experienced assistance. There are an abundance of job adverts for digital based jobs and DIOs are being sought after.

Data analysts and security specialists are emerging as are companies that can make sense of Big Data and guide businesses through this maze. Lastly cyber security is changing as the techneology structure guiding products to consumers alters. Security has always been important to CIOs and many are now searching for consultants that can guide them through this new maze of changes Biz Guru is one such company that is aware of the 2015 IT Trends and can assist and guide you as well as handle your social media and marketing and professional writing requirements.

Photo Courtesy of: http://picjumbo.com
Phishing, Scamming and Learning when not to open Infected Emails in your inbox
Feb 16th, 2015 by aperio

Your email is a nexus point for user interaction and for potential vulnerability from scammers. It is the door to your data home and the place where many users are most likely to compromise their information.

As you know the internet is rife with scammers who are always looking for the next way to take advantage of the public. They use ever improving techniques and changing tool-sets to come up with the next way to get your information and create vulnerabilities in your network.

In most cases this is as easy as convince users to click on links and attachments that they should not.

Recently we have seen a growing malware/phishing/virus threat being spread through legitimate looking voicemail attachments in user emails.

In almost all cases email scammers convince users to click on or open attachments by including just enough information that could be perceived as correct and accurate that it may be appropriate to be receiving the attached information. In the case of the Voicemail attachment – Users may see an “Email ID” that appears to be coming from an internal email address at the recipient’s organization, as well as a “Download Message” link that appears to host the fake audio file on the recipient’s organization’s domain. All these work together to throw off recipients better judgment and convince them to trust the email enough to click on the download link.

This phishing attempt fools users by appearing to be a legitimate, automated email from Outlook. The scam targets Outlook users, who are sent official looking emails with the subject line “You have received a voice mail.” The body of the email contains the Microsoft Office Outlook logo, fake data about the voicemail and caller, and a link to download the voice message. Although the download link appears to be a .wav audio file, it’s actually an HTML link to a website that tries to install a Trojan virus. If you are current with your Antivirus Protection and Ant-malware Protection the software should stop the Trojan from installing, however we have had users who have manually overridden these protections and allowed the blocked content to install.

Another version users are seeing with more frequency is the appearance of a “voice message” which appears to come from the “admin” of your organization. This email includes a zipped attachment which when downloaded will install malware on your computer.

Deleting the email should be enough to avoid downloading any malware. but accessing, or downloading, or even opening and allowing the email to load any embedded images may be enough to confirm the validity of your email address and open your system up to potential vulnerability.

If you do click on the download link or believe that your system has been compromised as a result, You should take steps to quickly mitigate the damage.

The best strategy is to exercise additional diligence when opening email. If you cannot confirm the authenticity of an email or sender, it is always best to avoid opening it.

Photo Source: Viktor Hanacek
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